We do not knowingly collect, maintain, disclose, or sell the personal information about users under the age of sixteen (16). If you are under the age of 16, please do not use our Services. If you are under the age of 16 and have used our Services, please contact us at the email address below so that we may delete your personal information.
By subscribing to our newsletter you agree to receive email from us. The aim of our newsletter is to keep our customers and visitors up to date on new designs and special offers. Personal information (such as, but not limited to, name and email address), that is submitted to us for the purpose of subscription to our newsletter, will be employed for this sole purpose. FFA does not share or sell this information with third parties.
FFA requires all subscribers to confirm their email address upon subscription. New subscribers will receive an email to confirmation their email address and subscription.
To alter a subscription or unsubscribe from our newsletter, follow the instruction at the bottom of each email.
Information we collect
Where you are a customer and it is necessary for us to fulfil our contract with you or where it is in our legitimate interests to provide our Services, we will conﬁrm your identity, contact you, provide customer support (including via email, chat, or other platforms where you may reach us), operate your account with us and invoice you. For the aforementioned purposes, we collect information that may contain the following personal data:
- Company name;
- Shipping information;
- Email address and phone number;
- Payment and billing information (payment method details, first and last digits of your payment card);
- Order handling information
If you have given your consent when registering your account, when subscribing to our newsletter or blog, or shared your email address or other personal data with us to receive any other information, we will process your email address to send you the informative and/or promotional materials, to which you have subscribed to, for example, newsletters, advertisements of our Services and other information about our Services that you have requested. At any point in time you can unsubscribe from receiving the above-mentioned information in our email footers (if applicable) or via [email protected].
By using cookies and similar technology on our website, we may collect data such as information on your device, your preferences and information filled while visiting our website, your interaction with the website, and other information used for analytical, marketing, and targeting activities (including unique visits, returning visits, length of the session, actions carried out in the webpage). To learn more about how cookies may be used on our website, click here.
As it is in our legitimate interests to ensure our network security, give you access to and to improve our Services, we may also collect the following technical usage data:
- How and when you access your account;
- Information about the device and browser you use;
- IP address and device data.
Sharing personal data with third parties
In order for FFA to provide you with our Services, we work with third parties (“Third Party Service Providers”) with whom we share personal data to support these Services.
Information you have provided to us during the use of our Services, including technical usage data, is shared with third parties who provide hosting and server co-location services as well as data and cyber security services.
Your email address and other contact details you have provided to us and your messages to our customer service may be shared with communication, email distribution, and content delivery services as well as customer support system providers.
Information regarding your purchases and payments may be shared with billing and payment processing services, fraud detection and prevention services, accounting and ﬁnancial advisors.
Information regarding your use of our website and other information received from cookies and similar technology may be shared with web analytics, session recording, and online marketing services.
Information on your account, purchases and preferences may be shared with marketing services.
Insofar as reasonably necessary to defend our legal rights, we may share your personal data with our legal advisors.
We will only share personal data to Third Party Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.
In certain circumstances, we are required to share information with third parties to comply with legal requirements or requests, as well as to protect our, or a third party’s, lawful interests. We will also disclose your information to third parties in and outside your country only to the extent allowed by applicable law, including:
- to a prospective purchaser or purchaser that acquires all or substantially all of us or our business;
- to a third party in the event that we sell or buy any business or undergo a merger, in which case we may disclose your information to the prospective buyer of such business; and
- to a third party if we sell, buy, merge or partner with other companies or businesses, undergo a reorganisation, bankruptcy, or liquidation; or otherwise undertake a business transaction or sell some or all of our assets. In such transactions, your information may be among the transferred assets.
We may retain your personal data for as long as you have an FFA account or any of the above-mentioned legal basis for personal data processing still exists. For example, if you unsubscribe to our marketing, newsletter, or blog emails, we will stop the processing of the personal data for such purposes. If you have used our Services without creating an FFA account, we will keep your personal data as long as necessary to comply with our legal obligation to retain information relating to provision of services, for example, for tax purposes.
After terminating your relationship with us by deleting your FFA account or otherwise ceasing to use our Services, we may continue to store copies of your as necessary to comply with our legal obligations, to enable us to resolve disputes between you and us, to prevent fraud and abuse, to enforce our agreements, and/or to protect our legitimate interests.
Data subject’s rights
If you are customer located in the European Economic Area or the United Kingdom, in accordance with European Union and United Kingdom data protection regulations, you have certain rights with respect to your personal data. You have the right to request access to your personal data; in certain circumstances to correct, amend, delete, or restrict the use of your personal data by logging into your FFA account, by reaching us using the contact form on our website, or via [email protected]. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we are not required to process your data to meet a contractual or other legal requirement). These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to retain or have compelling legitimate interests in retaining.
Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint via [email protected], or to your respective data protection supervisory authority.
We seek to use reasonable organizational, technical, and administrative measures to protect the conﬁdentiality, integrity, and availability of personal data. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your FFA account, limit access to your computer and browser by signing out after you have ﬁnished your session, and avoid providing us with any sensitive information.
International transfers of data
California privacy rights
If you are a resident of the State of California and you have provided your personal information to us, you have certain rights under the California Consumer Privacy Act of 2018 (“CCPA”). You have the right to request that we disclose what personal information we collect, use, disclose, and sell. Contact us to exercise your right to know. You have the right to request deletion of your personal information we collect and maintain. You can exercise this right by requesting to delete your account via [email protected]. In case you delete your account, we will only retain information regarding your purchases and payments to comply with our legal obligations.
We disclose your personal information to third parties for the commercial purpose of providing you interest-based advertising. You have the right to opt out of the sale of your personal information by deleting all cookies stored by your browser and setting up your browser to block cookies being saved.